Shipping and Delivery Policy



  • Shipping fee to all regions of the Kingdom is 30 riyals

We use the shipping companies SMSA and Aramex, and the order is delivered within 2-6 days.


*Note: Shipping fees if payment is made upon receipt are 45 riyals.


*Please confirm the event time before submitting your request. It is recommended that you submit your request at least two weeks in advance of the event, as a precaution in case any modifications or replacements are required.



  • Delivery fee in Mecca and Jeddah via a representative is 50 riyals.

The order will be delivered within 24 hours after the order is prepared.



  • International delivery fees are determined after sending the address.

The required product

Because shipping fees are determined by weight and location.




Claims related to undelivered orders


If the customer does not receive the order after the specified delivery time, they must notify us via WhatsApp Customer Service so that we can contact the shipping company to resolve the delay.



Damaged orders


We advise the customer to check the order upon receipt and communicate

Contact us via WhatsApp immediately if the product is defective, damaged, or if you received the wrong product, so we can evaluate the problem and correct it.